I love you Amazon (& consequently my kindle)

I dread making customer service calls... Not know if I'm going to be able to understand the person talking to me and vice verse, spending 174 minutes navigating through cyclical automated systems, people asking me the same questions over and over again, not to mention the holding and wav file music.  It all just sucks.

Well, Amazon's customer service does not suck. I love how I can punch in my number on their website and they call me right up, with a real person and everything. No waiting or wasting time.  I've been noticing lately that it is like trying to get out of a maze to just find that one page of actual contact info on a lot of company's websites. It's like they want to hide it as well as they can without being toooo obvious that they do not want to talk to or deal with you.  Or you have companies like ebay, where there is literally no way to contact them besides frustratingly slow and unproductive emails back and forth until you punch ebay in the face (figuratively, because if you broke your computer you would miss out on the titillating experience of Amazon's customer service).

Anyway, my kindle is all F-ed up and I sought assistance. Someone in my house is not good about putting things away or keeping valuable objects off of the floor. That person is currently pregnant and is therefore granted immunity from any fault whatsoever. The lovely South African lady (tell-tale accent, like a German who learned English while living with an Englishman and an Australian exclusively) said, "Yup, sounds like it's messed up."  FYI- I did not mention to possible stepping on of the kindle. She asked me if it was a gift and then told me I'd get a new on by Tuesday. Really? It's that simple? You don't want to do any analytical testing to get out of having to uphold the warranty? WooHoo!

Now I just have to fill up my next two days with something that is NOT reading. I'm sure Meike will think of something :)